JSM/JIRA ADMINISTRATOR Job at Pradeepit consulting services pvt Itd., United States

  • Pradeepit consulting services pvt Itd.
  • United States

Job Description

JSM/JIRA ADMINISTRATOR

Bangalore, Karnataka, India

Job Title: JSM/JIRA Administrator

Years of Experience: 4 to 8 Years

Headcount: 01

Job/Work type: Remote

Location: Pan India

Time Zone: IST time zone Regular shifts, but there will be calls in the evening

Client: Brillio

Mandatory Skills: JSM Administration, JIRA Administration, Automation Scripts, Confluence, Zephyr, Script Runner

Role & Responsibilities / Job Description:

Scope of work: We are implementing Jira JSM for our client. As part of this, we develop JSM intake forms, create automation scripts, to transition issues between jsm and Jira, and develop automation to automate manual processes. Develop Dashboards using eazy Bi and out-of-the-box widgets.

Roles:

The resource will be the tech lead, who will do the following:

  1. Understand the requirements of the customer
  2. Co-ordinate with client stakeholders to clarify requirements
  3. Develop automation scripts, workflows, and configurations to implement them
  4. Validate them using Zephyr
  5. Present it to leadership for approval to deploy
  6. Deploy the changes to production
  7. Train end users in new functionality
  8. Document changes in confluence pages
  9. Day-to-day Atlassian tool upkeep and support activities
  10. Research on solutions to given requirements
  11. Collaborate with Atlassian and community forums for tool shortcomings and alternate options.

Job Tags

Remote work, Shift work, Afternoon shift

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